Replaced broken iPhone at Apple Store, got a refurbished one in return?

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my old iphone had problems speakerphones went local apple store , had replaced. guy @ store promptly got iphone out , replaced sim card , outta there in 15 minutes.

started using iphone right after left , noticed few things made me think replacement not new. first battery @ around 60% when first turned on. second, never set voicemail password before prompts me enter password when try access voicemail. dont know password still cant access it.

has else experienced this?
 

yes, doesn't mean it's refurbed. battery capacity on map on new units 20% 80% means squat. vv password, it's provided at&t @ point , forgot believe vv tied account through sim card.
 


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