Apple shipped EMPTY MB box. Now what?

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my roommate switching mac, having trouble getting mb.

when arrived on july 25th, there no mb inside mb box. still had cables , documentation, no macbook.

called apple , keep saying they're investigating situation. have given no time frame resolution, , roommate needs laptop next week project.

has happened else? should turn?
 

sounds more postal fraud me... :(
 


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