Shared Library Error driving me nuts

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hi new on forum, hope can help. :confused:i have g5 10.4.10 , have had office mac 2004 on it. since itunes update haven't been able open office documents. or office application. have spent several hours on phone applecare , microsoft, both blame each other.
"-<microsoft word><carbonlib><cfmpriv_system><>"

of heard of error, microsoft aid osx issue in sharedlibrary, , last itunes/quicktime update crashed lot's of computers--because use shared library. have uninstalled, applecares cleaned disk utility, etc, not install.

last year mac crashed under 3 year protection , apple relaced everything. without plan , important work documents pulling out hair!:mad:
 

oops in wrong place?

thread in right spot, found windows page?? made appointment genious bar saturday, guys know before that.any appreciated,....thanks
 


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