Bad, Bad MacBook

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this post looking advice mac experts out there.

last few years (since made switch apple myself) have championed cause dad, insisting needed rid of viao , buy apple.

last year gave in , bought macbook, has since been away repairs 4 times (sometimes problems recurring, it's new faults). now, having passed it's warranty date couple of weeks, not working yet again!

however, apple have washed hands of problem machine, refusing problems, despite fact have had machine as dad on last year.

sadly, dad wants throw machine away (he won't sell because it's not right pass on such troublesome machine) , buy sony.
don't me wrong, have loved apple since day bought first powerbook, mac evangelist, , loving current macbook pro, mad apple refusing deal issue.

last time had go away repairs (5 seperate faults!) rang apple , begged them acknowledge laptop lemon , replace it, refused.

hoping guys can me with, if there's can try , dad out here?
there can apple them see reason? should approach be?
unfortunately think i've lost chance keep him apple, he's going switch back, unless can suggest haven't thought of???

oh, i'm based in uk, if makes difference.

thank everyone!
 

try sjobs@apple.com. plead case , point out how unaccetable. forceful, not complete ass it.
 


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