my iPhone At&t credit nightmare

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4:00 pm friday : in line @ at&t store
7:15 pm friday : iphone
7:30 pm friday : credit check
7:30 pm friday: pay 8 gig , $100 deposit (which expected)
7:30 pm friday : new employee @ at&t messes transaction , has redo
(credit check #2)
8:15 pm friday: store "figures out" , leave phone , ban#
9:15 pm friday: try , activate iphone (credit check #2)
11:00 pm friday : email message need go pay deposit or gophone
11:00 friday : cll at&t try again (credit check #3)
12:00 saturday: same email deposit or go phone
12:00 saturday: call at&t walk me through activation (credit check#4)
6:00 saturday: wake same email at&t says nothing can have go store
10:00am saturday: go store said not problem at&t corporate' problem
11:00-6:00 saturday: @ work, spent hours on phone w/ at&t saying apple's problem apple saying at&t problem
6:00 pm saturday: call store again..they see problem never linked deposit account caused account suspended , thats why wont activate joint them , remove suspension..say not have problem again
8:00pm saturday: home try activate again (credit check #5)
10:00 pm saturday : call at&t , following answer
#1) when original approval went through $100 deposit
#2) because of suspension, , additional credit checks credit score went lower!!!
#3) saying requesting $500 deposit
#4) they apologize profusely ..admiting messed , checked credit total of...get this...14 times??? , how???
#5) people can fix "analyst review dept" doesn't open till monday @ 7am.
#6) on phone 3 levels above csr...still swears cannot fixed @ time.
#7) gives me 1st 2 months of at&t service free..again appologizes profusely, stated remove checks credit report....


@ end of day won't able use iphone until monday if im lucky....i give at&t credit being polite people...and apple too...it's shame at&t incompetent handle these technical issues of iphone release, shame apple bad because of fiasco.
 

those 14 credit checks potential make credit worse. make sure report error credit bureaus.
 


Forums iPhone, iPad, and iPod Touch iPhone iPhone


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