Exchanging iPhone, the "Magic Words."


i 1 of unlucky ones poor battery life on iphone. overnight charge last 4.5 5 hours wifi turned off. bought on launch date i'm out of "two week grace period." called 1800myapple , set appointment @ michigan ave apple store near live. genius @ ipod bar aked me wrong iphone. told him battery problem , said rather emphatically, "are having other problems iphone?" told him speaker phone inaudible. said "those magic words, if battery have had send in , have pay rental. speaker problems can exchange right away."

called number using iphone, listened speaker phone , said, "sounds bad, enough me." said loud apple store environment perfect testing speaker phone. 3 minutes later paperwork completed, switched sim new iphone , sent me on way. synching @ home snap - itunes reset new iphone automatically , filled exact same data , preferences last iphone - flawless transition. apple!
 

yep, apple taking care of people.
 


Forums iPhone, iPad, and iPod Touch iPhone iPhone


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